Refurbishment of Queensgate Shopping Centre, Peterborough.

Queensgate Shopping Centre represents the principal retail destination for Peterborough. Works where completed over the 3 storey, 804,000 square feet shopping centre, home to over a 100 retail and leisure destinations. The aim was to secure the 100-stores plus Queensgate’s reputation as a leading regional retail destination. It attracts 16 million people each year from local and regional areas.

William Coates operated as the M&E supply partner to Main Contractor GRAHAM Interior Fit-Out in this extensive refurbishment programme. Changes within the centre included new lighting, doors and redesigned cladding with associated external lighting, ceilings and internal finishes to include upgrade of wash facilities. The LED lighting installed throughout reduced energy consumption and improved lighting levels.

The remodelling and improvements to the M&E created a bright, more modern and contemporary look to the 35-year-old centre. Feature walls throughout the centre incorporated the history of Peterborough alongside local imagery, highlighting Queensgate’s strong community links.

All the works took place overnight when the centre was closed to ensure visitors and retailers were unaffected by the refurbishment – key to the success of this was our phasing plans and close out procedures to ensure commercial spaces where fit for the public ahead of retail trading. All working areas were comprehensively cleaned and subsequently checked by the centre’s management each morning prior to opening. The project demonstrates our successful methodology in communicating in the multi stakeholder environment while executing works with minimal disruption in the live trading environment.

Mechanical Services Installed at Queensgate Shopping Centre Include;


Mall Refresh


BHS Reconfiguration


Electrical Services Installed at Queensgate Shopping Centre Include;

Mall Refresh


BHS Reconfiguration

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